I already checked the event view and it has no error information. I believe that the problem is punctual, some incompatibility of software/driver or hardware, I don't know. I have already contacted Forcepoint, and the version of our VPN Client is the latest available: Forcepoint-VPN-Client-6.exeĪs I said, we installed in 60 users with Windows 10 Pro and we are only having problems with two users. For me it is saying that it is the 1909 version, see in the image: VERSION About the Windows version, this is very strange. I need to solve this problem, because I'm part of the company's IT team. Hi is my personal computer, but we are having the same problem on a Dell Desktop that was provided by the company. I have already performed several procedures that I found on the internet, but none of them worked, including I have reinstalled the VPN Client.
I've been trying to find the cause of this problem for a month. If anyone can help me, I am making the last two minibump files available on my Onedrive: Minidump Filesĭue to the COVID-19 pandemic, we installed this Forcepoint VPN Client for 60 Windows users, and we are only experiencing problems with two users, one of whom is me. I checked the minidump, and the following information appears: BlueScreenView - Minidump I used Windows 10 Pro version 1909 and is completely updated. After I connect to the VPN, the blue screen can happen in 5 minutes, 30 minutes or 3 hours, it is completely random. However, this problem only happens when I use the Forcepoint VPN Client software to work. I'm having blue screen problems on Windows 10. I need help, as I have already researched in several places, including here in the forum and I still haven't found the solution to my problem. Hello friends, first sorry for my bad English.
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